Shipping & FAQS

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Last update: 10/08/2010

Shipping

Currently, all of our items priced below $99 ship via UPS. Shipping is calculated by UPS automatically, based on the weight of the package. Once the purchased has been approved and the package has been shipped, you will receive email confirmation with a tracking number. All of our products are carefully packaged to make sure they arrive in the best possible condition.

All items priced above $100 will be insured for shipping.


Is gift-wrapping available?

Yes! You can add gift-wrapping to your order at checkout, for $6.00


How long until my items arrive?

The best way to find out when your package will arrive is to follow it with your Tracking Number (see your Confirmation Email). Items typically will ship within 3 days of order placement. Additionally, it depends on which shipping option you select:


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In-store Pickup: 311 W Broad St. Richmond, VA 23220 – FREE
UPS Ground (7-10 days)
UPS Three-Day Select
UPS Second Day Air
UPS Next Day Air Saver
UPS Next Day Air
UPS Next Day Air Early A.M.

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Do you ship internationally?

We can ship internationally. Please contact us for further information.


Return Policy

Full refund is available. Notification via 804-644-5450 or info@quirkgallery.com within 14 days for returns. We do not cover the cost of shipping items back to Quirk. Once the items are received, the full refund will be processed.


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FREQUENTLY ASKED QUESTIONS (FAQS)


How secure is shop.quirkgallery.com?

Your online shopping experience at shop.quirkgallery.com includes SSL 128-bit encryption to keep your content secure as it is transmitted over the internet. Additionally, every purchase is reviewed for identity fraud. We may contact the customer to clarify any name, address or shipping issue that may arise.

Quirk Gallery, LLC only uses the best in online security and fraud prevention. We are an Authorize.Net merchant (see the seal for confirmation).

Authorize.Net is committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. We implement and maintain compliance with industry leading security initiatives such as the Payment Card Industry (PCI) Data Security Standard. For more information about the benefits of Authorize.Net’s secure transaction processing, please visit the Authorize.Net Web site.

Online Payment Service